Topics to be Covered:
- LVMHWatches and Jewelry, Bank SimpananNasional (Malaysia), ABN Amro, GoGoVan Singapore, McCann Worldgroup, HKCS FinTech SIG, Hong Kong, ANZ, DBS Bank, HP, American Express, Schneider Electric, Prudential AssuranceCompany Singapore, Changi Airport Group, Alibaba University and Singapore Institute of Retail Studies, Jaguar Land Rover Asia Pacific, Funding Societies, Philippine Airlines, DBS Bank, OCBC Bank, AIA Malaysia, Tiffany and Co., Phillips, Manulife Jaguar Land RoverAsia Pacific, Zalora Group, BMW Group Asia, CIMB Group, General Motors International, , WWF, Telekom Malaysia
The Chief Customer Officer (CCO) is rapidly becoming fundamental in every organisation. Over the next 5-10 years it is expected that every organisation will have the equivalent of a CCO. As organisations take on the age of the customer, the CCO role will be one of immense strategic importance in how organisations align innovation, product development and customer experience initiatives. Chief Customer Officer Singapore allows you to hear first-hand from the brightest executives in Asia.
'Great mix of quality speakers with different perspectives on the future of CX and todays challenges.' - VODAFONE
CCO Singapore will uncover the winning strategies behind:
. The A-B-C of the CCO – The Role. Evaluating the CCO’s emergence, remit and future direction.
. Customer Centricity – The Plan. Moving from insight to strategy execution to align experience and brand promise.
. Customer Insight and Intelligence – The Science. Data driven approaches and tools for successful customer engagement and advocacy.
. Culture and Leadership – The Human Element. Embedding a culture of customer-centricity and understanding the link between employee engagement and customer experience management.
. Brand, Marketing, Product and Demand – The Defining Factor. Driving innovation, building brand advocates and involving the customer in product innovation and development.
. Measuring the impact – The ROI. Connecting metrics and business values to record success and secure further executive support.
Bring the team! We are offering competitive group discounts for teams of 3 or more:
. 1 of every 3 is complimentary
. 2 of every 5 is complimentary
. 3 of every 7 is complimentary
Contact us for more details.
For Sponsorship/Exhibition opportunities please get in touch at email@example.com
Time: 8:30 am to 5:00 pm
|Contact Person:||Corinium Team|
|Organizer State/Province: (Outside US)|
|Organizer Country||Data not provided|
|Organizer Phone||+612 8916 6372|
|Structural makeup||Data not provided|
|Host Sponsor; Other Sponsors||Corinium|
|Event Site/Venue||Novotel Clarke Quay|
|Event sold out?||No|
|Multiple locations or dates?||No|
|Statistics available for most recent event held in:||NA|
|Average number in event attendance of:|
|Number in attendance of:|
|Is Registration contact information the same as Organizer Contact above?||NA|
|Registration Contact: |
|Registration E-Mail: |
|Registration Phone: |
|Registration Fax: |
|Web Page ||https://go.evvnt.com/128115-1|
|Can one register for your CE on your web site?||NA|
|Can registration be made by snail (regular) mail?||NA|
|Online housing reservations:|| |
|Do you have additional written or AV materials for sale?||No|
|If so, are they available for non-attendees as well as those attending?||NA|
|Is full tuition necessary to ensure registration?||No|
|Will there be shuttle service available?||NA|