5th Annual National Forum on Patient Experience (description)


Category:Health & Wellness
Address:970 Dixon Road Toronto, , Canada M9W 1J9
Event dates:9/26/2017 - 9/27/2017 (This event has already taken place)
Event web site:
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Topics to be Covered:
Organizer phone:4169449200
Offering type:Conference
Specialty:Data not provided
Event frequency:Never
First Meeting:
Total events:
Est. attendance:
Target audience:Any
Other target audiences:
Host Sponsor:Strategy Institute
Est. # of exhibitors:
Currency:Canadian Dollars
CE Credits:
Organizer URL


Improve Outcomes, Quality of Care, and Transform your Patient Experience!

In the wake of the Patients First Act and medical-assistance in dying (MAID), funding cutbacks across the board, and new Accreditation standards, it is now more important than ever for you to put your patients at the centre of your care.

Discover where PFCC is heading on a national level, and what your organization needs to do to improve:

- ROI in PX: Demonstrate the value of PFCC to leadership and staff
- MAID Legislation: Effectively communicate and maintain trust
- Patients First Act: Gain insight directly from the Ontario Ministry of Health and Long-term Care
- Staff Experience: Ingrain PFCC through staff engagement and education
- Home and Community Care: Engage with hard-to-reach patients

Come together with leading healthcare experts at Canada’s first and longest-running conference on patient experience!

Top Speakers:

Nancy Naylor, Associate Deputy Minister, Delivery and Implementation, Ontario Ministry of Health and Long Term Care

Neil Churchill, Director for Patient Experience, NHS England

Sholom Glouberman, Philosopher in Residence, Baycrest Centre for Geriatric Care

Patricia Sullivan-Taylor, Executive Lead, Policy and Partner Engagement, Health Standards Organization and Accreditation Canada

Andreas Laupacis, Executive Director of the Li Ka Shing Knowledge Institute, St. Michael’s Hospital


Time: 8:15 am to 3:30 pm

Registration Fee Details:

Healthcare Providers & Government: CAD 1195
Vendors, Suppliers & Consultants: CAD 1795

Other items that tuition includes:

Travel and hotel arrangements:

Contact Person:Nicole Sinden
Organizer State/Province: (Outside US)
Organizer CountryData not provided
Organizer Phone4169449200
Structural makeupData not provided
Host Sponsor; Other SponsorsStrategy Institute
Event Site/VenueHoliday Inn Toronto International Airport
Event sold out?No
Multiple locations or dates?No
Statistics available for most recent event held in:NA
Average number in event attendance of:
Number in attendance of:
Target BoundariesInternational
Is Registration contact information the same as Organizer Contact above?Yes
Web Page
Can one register for your CE on your web site?NA
Can registration be made by snail (regular) mail?NA
Online housing reservations: 
Do you have additional written or AV materials for sale?NA
If so, are they available for non-attendees as well as those attending?NA
Is full tuition necessary to ensure registration?NA
Will there be shuttle service available?NA
Additional notes:Twitter:, Brochure:

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