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Chief Customer Officer Sydney, Conference 2017 (description)

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Category:Business
Address:Swissotel Sydney, 68 Market Street Sydney, , Australia 2000
Phone:+610289166372
Event dates:11/1/2017 - 11/2/2017 (This event has already taken place)
Event web site:http://go.evvnt.com/132080-0
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Speakers/Presenters:

Topics to be Covered:

  • Uniting, Superconcepts, MLC Life Insurance, AHG, AIA, UBank, Wyndham Vacation Resorts Asia Pacific, Service NSW, Kimberly-Clark, Hudson, Transport for NSW, CBRE, Luxottica Greater South Pacific, QBE Australia, Uber Australia and New Zealand, Bupa, Kiwibank Limited (NZ), Mortgage Choice, IAG, Vicinity Centres, Energy Super, Melbourne Cricket Club, National Australia Bank Limited, AGL Energy, Allianz, HCF, Yarra Valley Water, Genesis Care, Weight Watchers, NewsCorpAustralia.com, Camp Australia, QSuper, KFC South Pacific (Yum! Brands Subsidiary), Telstra
Contact:info@coriniumintel.com
Organizer phone:+610289166372
Offering type:Data not provided
Specialty:Data not provided
Event frequency:Never
First Meeting:
Total events:
Est. attendance:
Target audience:Any
Other target audiences:
Host Sponsor:Corinium Intelligence
Est. # of exhibitors:
Currency:Australian Dollars
Language:English
CE Credits:
Organizer URL

Description:

In today’s world customer centricity can no longer be an idea, but it has to be living philosophy of any organisation who is now dealing with customers that are more connected, more demanding and more informed than ever.

Join over 50+ leading customer experience thought leaders at the 2nd Annual Chief Customer Officer Sydney, convening at the Swissotel on 1-2 November 2017, sharing their insights into the emerging C-Suite and the strategic importance of a Chief Customer Officer. Will this role be the ultimate disruptor in C-Suite dynamics and operational excellence? See how organisations are aligning business objectives to strategic customer initiatives.

Key Themes
CX DESIGN: What can you learn from customers during the early buying phase so that they stay with you
CONTACT CENTRES: Harnessing the voice of the customer
DIGITAL: Managing the brand experience. Why cross channel interaction must be different for new and existing customers
AI: CX, speed of maturity and the reality of AI, chatbots and everything in between
CUSTOMER VALUE PROPOSITION: What equals value in CX terms?

What’s Different for 2017?

Agenda at a Glance
50+ SPEAKERS
SPEED NETWORKING
CEO KEYNOTE
CCO & CMO THINK TANKS
9 CCO TOP 10 TIPS ROUNDTABLES
15 INDUSTRY CASE STUDIES
FLASH TALKS
TECHNOLOGY INNOVATION SPOTLIGHT
PSYCHOLOGY & CONSUMER NEUROSCIENCE
3 DEDICATED STRATEGY, ALIGNMENT &
GOVERNANCE TRACKS
PANEL DISCUSSIONS
MASTERCLASSES

Bring the team! We are offering competitive group discounts for teams of 3 or more:
1 of every 3 is complimentary
2 of every 5 is complimentary
3 of every 7 is complimentary
Contact us for more details.

For Sponsorship/Exhibition opportunities please get in touch at info@coriniumintel.com

Schedule:

Time: 8:30 am to 5:00 pm

Registration Fee Details:

Main Conference Rates start from: AUD 1899

Other items that tuition includes:

Travel and hotel arrangements:

 
 
Contact Person:Corinium
Contact Emailinfo@coriniumintel.com
Organizer State/Province: (Outside US)
Organizer CountryData not provided
Organizer Phone+610289166372
Structural makeupData not provided
Host Sponsor; Other SponsorsCorinium Intelligence
Event sold out?No
Multiple locations or dates?No
Statistics available for most recent event held in:NA
Average number in event attendance of:
Range:
Number in attendance of:
Range:
Target BoundariesInternational
Is Registration contact information the same as Organizer Contact above?NA
Registration Contact:
Registration E-Mail:
Registration Phone:
Registration Fax:
Web Page https://go.evvnt.com/132080-1
Can one register for your CE on your web site?NA
Can registration be made by snail (regular) mail?NA
Online housing reservations: 
 
Do you have additional written or AV materials for sale?NA
If so, are they available for non-attendees as well as those attending?NA
Is full tuition necessary to ensure registration?NA
Will there be shuttle service available?NA

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