JoAnna Brandi (bio)
Customer Care Coach teaches the
|Contact:||Ms. JoAnna Brandi|
|Mailing Address: ||7491 N. Federal Hwy C-5 #, Boca Raton, Florida, United States of America 33487|
|findCE GPA: ||This speaker is not yet rated. Click here to view a sample report card|
Click here to rate JoAnna Brandi
|“Very energetic!! JoAnna is amazing, she is very enthusiastic, motivational and makes me want to go back to my office and apply her ideas now!! I have more ideas from her than from all other sessions put together.
She is amazing!! Thank you for the experience”.
JoAnna Brandi & Company
Fields of Interest:
|Customer Service, Emotional Intelligence, Empowerment, Leadership, Motivation/Inspiration, Corporate Culture|
Most Requested Topics/Programs:
- 21 Ways to Keep 'em Happy Keep 'em Loyal and Keep 'em Coming Back
- Building Customer Loyalty - 21 Essential Elements in Action
- Loyalty as a Profit Strategy
- Doing the Basic Brilliantly
- The Art and Science of Exquisite Customer Care
- Managing to Thrive!
- Inner Game of Customer Care
- Help Desk Institute March 2003
- World Class Business Seminar April 2003
- Growing Your Super Successful Small Business Conference April 2003
MeritDirect Co-op July 2003
- Private Client Workshops and Presentations Jan-Aug 2003
|Speaker 's Fees:||$5001 to $10000|
|Length of presentation:||Keynote to Workshops Available|
|Travels From:||West Palm Beach FL|
|AV Requirements:||LCD projector, Flip Chart|
|Visit the Web Site of JoAnna Brandi|
|Airfare: yes||Hotel: yes|
|Food: yes||Mileage: yes|
JoAnna Brandi is the author of "Winning at Customer Retention, 101 Ways to Keep 'em Happy, Keep 'em Loyal and Keep 'em Coming Back" "Building Customer Loyalty - 21 Essential Elements in ACTION" and "54 Ways to Stay Positive in a Changing, Challenging and Sometimes Negative World" She has been in business for 14 years. Her mission is to help create "Customer-caring" companies where the employees are motivated, the customers loyal, and the competitors nervous."
Her clients range from small entrepreneurial concerns to large multinationals. Her expertise, down to earth appeal and sense of humor always earn her ratings in the top 10% of the conferences where she speaks. She has been rated the #1 Speaker at the Inc. Magazine conference of Customer Service Strategy and #1 at the Business Direct Marketing conference. A partial client list is available at the Media Room at www.customercarecoach.com
She offers a free email tip on customer caring.