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TOPIC: Microsoft Product Director on Customer Experience Insights for PMs
It's easy for product managers to get laser-focused on a singular growth metric (such as engagement or user conversion). That said, you can lose sight of your product's big picture value - especially when it comes to keeping your customers happy. How can you stay focused on your users and drive your business forward at the same time? Microsoft Product Director Gail Giacobbe discusses how PMs can operate like customer experience managers to drive business growth by anchoring their priorities around the customer journey.
About The Speaker: Gail Giacobbe is a Director of Product & Data Science at Microsoft - focusing on the company's experience & devices organization that provide organizations with tools to scale their business. Prior to joining Microsoft, Gail was VP Product at GoDaddy and led product teams at Skype - along with over a decade at Microsoft working on their Office product team. Gail holds a Master's Degree from Brown University and currently lives in Seattle.
AGENDA
5.50pm: Doors Open
6.30pm: Welcome & Introductions
6.35pm: Session Begins (6.45pm: doors close)
7.20pm: Shoutouts
7.35pm: Networking & Fun
8.00pm: Event Ends
PERKS & HAPPINESS
Yummy dinner from local favorites - on us, of course! We also share discounts and freebies in our newsletter.
Products That Count is a non-profit organization. If for any reason you can't make it to our event or didn't like it, email us and we'll be happy to refund your money. Please try to do it early so that someone on the waitlist can take your spot.
Please note this event will be recorded and we reserve the right to share attendee information with our partners.
Venue Details: Mixpanel HQ, 1008 Western Avenue, #400 (Enter building off Western, Main entrance), Seattle, Washington 98104, United States.
Category: Classes / Courses | Professional Training | Meetup & Networking | Startups.
Sub-Categories:
Conferences | Engineering & Technology | Technology,
Classes / Courses | Professional Training | Meetup & Networking.
Schedule:
6:00 pm - 8:00 pm
| Contact Person: | Products That Count |
| Contact Email | run@productsthatcount.com |
| Organizer State/Province: (Outside US) | |
| Organizer Country | Data not provided |
| Structural makeup | Data not provided |
| Event sold out? | No |
| Multiple locations or dates? | No |
| Statistics available for most recent event held in: | NA |
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| Target Boundaries | Local |
| Is Registration contact information the same as Organizer Contact above? | Yes |
| Web Page | |
| Can one register for your CE on your web site? | NA |
| Can registration be made by snail (regular) mail? | Yes |
| Online housing reservations: |
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| Do you have additional written or AV materials for sale? | No |
| If so, are they available for non-attendees as well as those attending? | NA |
| Is full tuition necessary to ensure registration? | No |
| Will there be shuttle service available? | NA |